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Shipment Duty & Taxes

Why do I need to pay duty and tax to the local Customs when I already paid for the shipping and handling fee?

The shipping and handling fee is paid to our courier partners to ship your product/s. When shipping goods across international borders, shipments are subject to duties and taxes as determined by the local Customs in the Country of destination. You shall be solely responsible for any possible customs duties, tariffs, import taxes, VAT, etc. For further information, please refer to the Terms & Conditions under Section 2.3.

Why do I need to be aware of the possible duty and tax in the country of destination before my product is shipped?

You might be required to pay any possible customs duties, tariffs, import tax, VAT, etc to your local Customs upon the arrival of your product/s. Since duties/taxes are determined by your local Customs and to avoid the return of your product/s to QNET, it is important that you are aware of it before we ship your product/s.

How much will I pay for duties and taxes to the local Customs?

The fee may vary depending on your order value. Please refer to your local Customs for more information because any possible customs duties, tariffs, import tax, VAT, etc are determined by the government and the local Customs of the destination country.

Is there a way to ship my product without paying the possible duty and tax imposed by local Customs?

No, because any possible customs duties, tariffs, import tax, VAT, etc are determined by the government and the local Customs of the destination country. However, you may provide us an alternative shipping address if you wish to ship the products to another country. If there are any additional shipping and handling fee required to send your product/s to a new country, we will advise you accordingly.

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